Customer Service Rep [Students Advisor – Junior ]

Egypt - Cairo



Employment Type


Experience Needed

0 to 2 years

The Company

Founded in 2012, BESA Group is a leading educational consultancy specializing in international education. We are a team of experienced professionals dedicated to helping students navigate their path towards achieving their academic goals abroad.

Our extensive network of over 800 partners across 10 destinations offers a diverse selection of study options for undergraduate, postgraduate, and pathway programs. With BESA Group, students can confidently start their international education journey, knowing they have a trusted partner by their side throughout the process.

Responsibilities include

- Provide counseling services to students, guiding them in making informed decisions regarding their educational journey abroad.

- Assist students in selecting appropriate courses, destinations, and programs based on their interests and career objectives

- Assist education seekers with their university applications.

- Advise with the required documents for their programs of choice.

- Assist students with their visa applications and prepare them for embassy interviews.

- Communicate with university representatives to ensure faster enrollment for our students.

- Respond to all types of customer inquiries either through face-to-face communication, over the phone, E-mails, and/or Skype.

- Help in organizing and participate in all BESA events and activities.

- Follow up on a regular basis with BESA's client database.

Qualifications and skills:

- 0-2 years of experience, previous experience is a plus.

- Excellent English is a must!- Willing to learn and develop

- Knowledge of MS Office and business writing

- Punctual, initiative talker, and a good time manager

- Presentation skills

- ability to present our services to big audiences

- Professionalism in appearance and attitude

Apply now

About the company

BESA Group is a leading educational consultancy dedicated to empowering students to achieve their academic dreams abroad.


Our Values

At BESA Group, our unwavering commitment to student success fuels everything we do. We empower ambitious individuals to achieve their academic dreams abroad by leveraging our global network of trusted partners and fostering a supportive environment built on expert guidance, integrity, and a shared vision for the transformative power of international education

Our Services

BESA Group goes beyond placements, guiding students through every step of their international education adventure. We craft the perfect path, from undergraduate degrees to summer schools, and become their partner in selecting the ideal university and course. Our expert support tackles applications, visas, and accommodation, ensuring a smooth transition so that students can focus on their dreams and let BESA Group handle the journey.

Products and Services